Locked out? 60-min window. Tracked.
Customer books, sees the technician en-route on a live map, gets a 60-min ETA window. No 'sometime this afternoon'.
- Live tech ETA
- Customer SMS at dispatch + 5 min away
- Auto-fallback to next nearest tech
Quoted on the phone. Honoured on the doorstep.
Pre-loaded BS 3621 / 8621 stock with parts and labour. Quote on the call, no doorstep surprises. MLA-style transparency.
- BS 3621 / 8621 stock library
- Phone-quoted pricing on file
- Doorstep upsell flagged for audit
Before the van leaves.
Photo of the new lock. Digital invoice. Card or BACS. Receipt in the customer's inbox before the van leaves. No 'I'll send it later'.
- Photo of fitted hardware
- Digital invoice on-site
- Card / BACS / PayID accepted
What you'd ask first.
Does it handle landlord / lettings packages?+
Yes. Between-tenancy bulk lock changes, master keying schedules, and key-handover sign-off are all templated for letting agents.
What about insurance compliance (BS 3621)?+
Stock library defaults to BS 3621 deadlocks for insurance compliance. Pre-fill the certificate on the report, ready for the customer's insurer.
Can dispatchers see all jobs in real time?+
Yes. Live map of techs, jobs in progress, ETAs, and pending bookings. Drag to reassign. Customer SMS auto-fires on assignment.
Be the first crew on LockPro.
Drop your details. We'll spin up a LockPro sandbox pre-loaded with your trade's templates — no boilerplate sales call.